Terms & Conditions
Customer Care
Our commitment to our customers is reflected in the quality of our products and the level of service we provide. We are dedicated to ensuring that every customer is completely satisfied with their purchase from Tortoise and the Ware. Whether you have a question about our products or need assistance with your order, our knowledgeable customer care team is here to help. Simply send us an email, and we'll be happy to assist you in any way we can.
Wholesale Inquiries
At Tortoise and the Ware, we are always looking to expand our wholesale partnerships. Our high-quality products appeal to a wide range of customers and are perfect for a variety of retail settings. If you are interested in carrying our products in your store, please send us an email to request more information.
Privacy & Safety
We collect personal information such as email addresses, names, and phone numbers to better serve our customers, but we will never sell or distribute this information to any third party. All personal information is kept confidential and secure.
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We also take every precaution to ensure that all financial transactions are conducted in a secure manner. We use SSL encryption technology to protect sensitive information and our payment partners are PCI compliant. If you have any questions or concerns regarding our privacy and safety policies, please don't hesitate to contact us.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- VENMO
- CASHAPP
- Offline Payments